Privacy Policy

We may collect personal information that you voluntarily provide when you use our website, including when you fill out a contact form, use our online intake chat, request a free consultation, or send us an email. This information may include your name, phone number, email address, and a brief description of your legal matter.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.

Our website offers an intake chat that asks a short series of questions about your potential case. If you use it, we collect the information you enter, including your name, phone number, email address if you provide one, and your answers about what happened. Your answers are recorded and stored securely on our systems, and they are reviewed by people at the firm, not by an automated screening tool. No automated decision is made about your case.

If you start the intake but do not finish it, the contact information you have already entered may be saved so we can follow up and help you complete it. We may use the phone number and email address you provide to contact you about your inquiry, including a confirmation with a reference number.

Using the intake chat does not create an attorney-client relationship. Please do not include detailed confidential information until we have confirmed that the firm can take your matter.

We use the information we collect to:

- Respond to your inquiries and consultation requests - Communicate with you about your potential legal matter - Improve our website and user experience - Analyze website traffic and usage patterns - Comply with applicable laws and regulations - Protect the security of our website

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. Cookies are small data files stored on your device. We use:

- Essential cookies that are necessary for the website to function properly - Analytics cookies (such as Google Analytics) to understand how visitors interact with our website

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

We may use third-party services that collect, monitor, and analyze website data. These services include Google Analytics, which helps us understand website usage. These third-party service providers have their own privacy policies governing how they use your information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us using the information provided below.

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us:

Lovett & Murray Law Firm 619 Arizona Ave El Paso, TX 79902 Phone: 915-757-9999 Email: info@lovettmurraylaw.com